Processing Time
All orders are processed within 2–5 business days before dispatch.
This includes order preparation, quality checks, and packaging.
We aim to complete this as efficiently as possible while maintaining product consistency.
Shipping & Delivery Time
We ship internationally from our production base.
Estimated delivery times:
United Kingdom: 7–12 business days
Europe: 7–12 business days
United States: 8–14 business days
Rest of World: 10–18 business days
Please note that delivery times may vary depending on location, customs processing, and external factors such as holidays. Most orders are delivered within these timeframes, but delays may occur due to customs or local carriers.
Shipping Fees
Shipping costs are calculated at checkout based on your location and selected shipping method.
We do not offer free shipping at this stage.
Customs, Duties & Taxes
Orders may be subject to customs duties, taxes, or import fees depending on your country.
These charges are not included in the product price or shipping cost and are the responsibility of the customer.
Pre-Orders & Backorders
If your order includes pre-order or backorder items:
• Available items may be shipped first
• Remaining items will be shipped once they are ready
Tracking
Once your order is shipped, you will receive a confirmation email with a tracking number.
Tracking information may take 1–3 business days to update after dispatch.
Incorrect Address
Please make sure your shipping address is correct before placing your order.
If you need to update your address, contact us as soon as possible at:
support@lsdearf.com
We cannot guarantee changes after the order has been processed.
Returns & Shipping Fees
Customers are responsible for return shipping costs.
Shipping fees are non-refundable, unless the item is defective or incorrect.
Please refer to our Refund Policy for full details.
Lost or Missing Packages
If your tracking shows that your package has been delivered but you have not received it:
Please contact the shipping carrier first
You may also contact our support team for assistance